Our Charges and Costs

Alpha Heating (Chesterfield) Ltd are open and honest about our charges. We believe our charges to be fair and reflect the professional service we provide. Our charges will be mentioned during the first form of contact and will not change.

If more time is needed to investigate a fault this will be charged at a further £30.00 inc vat per half an hour and £45.00 inc vat per half an hour for commercial call outs.

For any arranged call out/ boiler service where we are unable to gain access and have not been notified there will be an aborted call out charge of £30.00 inc vat.

These charges are between the hours of 8am - 4.30pm Monday to Friday.

Please note: We do not offer an emergency call out unless you are a warranty or service plan customer. All our plumbers and engineers always do their best to repair in the first visit. If a specific part is required that needs to be ordered then we will take all the necessary details and quote you while on site, via phone or send you an estimate via email / post to return and repair. You will still be charged for the first visit to investigate and diagnose at the full hour rate above even if we have diagnosed within 15min of arrival..

All charges apply to the following areas:

Chesterfield, Sheffield, Derby , Matlock, Bakewell, Barlow, Hope Valley, Rotherham, Doncaster, Nottingham, Worksop, Mansfield, Barnsley.

For any enquires outside of these areas there may be an additional charge which will be specified upon request.

Servicing

We reserve the right to make an additional charge for servicing should we find that the appliance is in a poor condition or hasn’t been serviced for a number of years.

Appliance	Cost
All domestic boilers	£75.00 inc vat £10.00 inc vat to clean the system filter whilst on site
All domestic LPG boilers	£80.00 inc vat
Gas fired back boiler	£85.00 inc vat
Powermax units (must have service instructions)	£90.00 inc vat
Gas fires (must have instructions for coals)	£60.00 inc vat
Warm air heating without integral water heater	£90.00 inc vat
Warm air heating with integral water heater	£105.00 inc vat
Gas wall heater or multipoint water heater;	£50.00 inc vat

What to expect:

A boiler service can take between 20mins to one hour depending on make, model, age and how long since the last service. During a service visit what do our engineers do?

• A visual inspection of the main components inside the boiler (these are also cleaned where necessary)
• Check all the seals on the boiler are sound, also checking for any leaks or corrosion
• A gas pressure check to make sure it is working to the manufacturer's requirements
• An emissions check on the flue to make sure its burning safely where applicable
• Check the ventilation is up to standard where applicable
• Check all the safety devices are working correctly as per the manufacturer's requirements
• Issue a gas safety certificate

Commercial Servicing

Appliance	Cost
Boiler	£145.00 inc vat
Water heater	£95.00 inc vat
Hot air blower (extra if at high level)	£125.00 inc vat
Ambi rad/ tube heater (extra for access equipment if needed)	£105.00 inc vat
Commercial cooker safety check only	£120.00 inc vat
Commercial cooker connection only (appliance must be assembled) - extra £88.00 for cooker hose	£125.00 inc vat

General Works

Appliance	Cost
Connection of gas only cooker (gas point must be at the same location and we will not cut any worktop)	£ 69.00 inc vat
As above but to include hose and socket.	£99.00 inc vat
Replacement 3 way motorised valve inc reconnecting electrics, drain down and refill, adding inhibitor.	£221.00 inc vat
Power flushing up to an 8 radiator system Please note: This is not a guaranteed cure, if dirt has built up over many years and welding to radiators it may not be removed. Even if the powerflush does not work the charge still applies.	£360.00 inc vat (each additional radiator £25.00 inc vat)